Privacy Policy

At Alada Solutions, we are committed to protecting your privacy. This policy explains what information we collect when you visit our website and how we use it.

1. Information We Collect

We collect information in two ways:

Enquiry Form

If you choose to contact us via our enquiry form, we collect your name, phone number, and email address. This information is used solely to respond to your enquiry.

Google Analytics

We use Google Analytics to understand how visitors use our website. This collects anonymized data such as pages visited, time spent on the site, browser type, device type, and approximate location derived from your IP address.

We do not see or store this data ourselves — it is processed by Google in accordance with their Privacy Policy.

Cookies

Google Analytics places cookies on your device to function. When you first visit our site, you will be asked for your consent before any analytics cookies are set. Strictly necessary cookies required for the website to operate are always active.

2. How We Use Your Information
Enquiry Form Data (Name, Phone, Email)

Used only to respond to your enquiry. We do not add you to any mailing list or share this information with third parties without your consent.

Analytics Data

Used to understand website usage and improve our website. This data is aggregated and anonymized, and we cannot identify you from it.

3. Data Storage and Retention

We do not maintain our own database of visitor information. Enquiry form submissions are received via email and kept only as long as necessary to handle your enquiry.

Analytics data is retained by Google according to their data retention settings.

4. Sharing Your Information

We do not sell your personal data.

The only third party involved is Google (via Google Analytics), which processes anonymized usage data on our behalf. Google may process this data on servers outside your country.

For details, please review Google's Privacy Policy.

5. Your Rights

Depending on your location, you may have the right to:

Access personal information you have provided to us
Correct inaccurate information
Request deletion of your personal information

To exercise these rights, please contact us at:

Email: info@alada.us

We will respond within 30 days.

EEA / UK Visitors

You also have the right to lodge a complaint with your local Data Protection Authority.

California Residents

We do not sell or share your personal information.

6. Cookies

We use cookies only for Google Analytics.

You can accept or decline analytics cookies via the cookie banner when you first visit our website and change your preferences at any time through the cookie settings link in our footer.

You may also disable cookies through your browser settings at any time.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their privacy policies before sharing any information.

8. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.

10. Contact Us

For any privacy-related questions or to exercise your rights, please contact:

Alada Solutions
Email: info@alada.us